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sewardak posted 2/7/2019 08:52 AM

From our vacation due to the pilot being sick and I am now missing a day of work. I have no more days left and am taking this as a pay deduct. Do I have any recourse with the airlines?

jrc1963 posted 2/7/2019 15:43 PM

Bumping (no pun intended)

I don't think you have a leg to stand on... but the answer is always "No" to the unasked question.

Holly-Isis posted 2/7/2019 17:40 PM

My husband has gotten paid for missed flights/connections that were the airlines fault.

Ask. Then ask to speak to someone higher up if you get a no. Be polite but firm...you're more than likely to get some form of compensation.

josiep posted 2/7/2019 17:43 PM

I took a voluntary bump on a flight last week and got $1200 in vouchers for my trouble.

I don't think they're required to compensate you but you can always ask. And actually, I think you probably have to ask, cuz I don't think they offer anything until people make a stink.

In my case, they offered $600 so I went up to volunteer. But first I asked her if the offer could go up cuz it was still 2 hours before the flight and I knew they needed several people (think polar vortex arriving the next morning). She told me that was the max so I got all the paperwork done to fly out later that day, stay overnight in Baltimore and then home the next day. An hour later, the offer went to $1200 so I went up and said something but got blown off. So I waited until the flight left and asked to speak to a supervisor. I got the other $600. But they sure didn't make it easy.

This next part is just story-telling:
And then I went to have some lunch and got a text that my flight to Baltimore had been canceled so I had to go back and get rebooked again. I didn't expect anything further from them but she handed me another voucher for $200 and said, this is a little extra because of the trouble you had earlier. Apparently, she'd seen what went on and thought I was right. So what did codependent me do? Started to hand the voucher back to her, saying, oh, no you've already done enough. The look on her face brought me to my senses and I kept it. And I'm glad I did cuz I ended up have to $60 Uber back to my daughter's house and plus DD had to take me to the airport again so I deserved the extra $200.

sewardak posted 2/7/2019 19:18 PM

I got a $200 travel voucher but what I really want is up be paid for my day off. Airlines fault - pilot ill.

BearlyBreathing posted 2/7/2019 21:50 PM

Take your complaint to the airline and try. A flight was delayed for me due to weather and personnel issues. I was told they’d get me a hotel in Detroit. In Detroit they said they ran out of hotel vouchers.

I got a voucher for flight, $200 voucher, and they remimbursed my receipts for the hotel and Uber rides ($40 each way) to the hotel I had to find pretty far from the airport.

Be nice, ask for what you want, and be persistent. (I can be a very pleasant pain in the ass).

Whalers11 posted 2/7/2019 22:10 PM

Check your airline's Conditions of Carriage. It should be on their website. There is a good chance it says that they aren't responsible for that.

[This message edited by Whalers11 at 10:11 PM, February 7th (Thursday)]

Bigger posted 2/8/2019 09:54 AM

I think you do have grounds for a claim. Your location doesn’t really tell me if you are in the US or Europe (different but comparable compensation rules apply) but basically you purchased a flight from A to B. You didn’t specify the pilot, nor was one specified on the ticket. It’s not as if the carrier only has one specific pilot, so they could have replaced him with a healthier specimen.
OK – so maybe they had to fly a healthy one over, but that’s THEIR issue, not yours.
Nearly all companies abide by the FAA guidelines.

latebloomer45 posted 2/8/2019 16:06 PM

What Bigger said. Flights delayed in the EU get pretty good compensation.

sisoon posted 2/8/2019 16:13 PM

Our flight to Chicago Midway was canceled on 1/28. At the point I talked to the airline on the 28th, they had canceled all flights to Chicago for 1/29, 1/30, 1/31. They put us on a flight for 2/1.

4 days of meals, hotel, rental car - not a penny of compensation. I was too sick to fight hard, but I don't think I'd have won anyway - the airline lost 3 days of Chicago-based income.

On the 29th, they offered us a flight for that day. I refused it; it was canceled anyway. Later they offered us flights on 1/31, but I still felt awful and Chicago temps were sub-zero, so we flew home on Friday, as originally re-scheduled.

But we're retired, so we didn't lose income. Extra expenses and lost income - that's a real bummer.