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Help! I can’t get past pop-up ads!

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 OneInTheSame (original poster member #49854) posted at 3:21 PM on Thursday, November 18th, 2021

When I log on and try to navigate the site I am finding myself unable to get past pop-op ads that cover the entire page with no way to exit.

Thank goodness for the old site, because if I were new here and had this experience, I would’ve feeling pretty helpless and hopeless.

I could not even post to "Thankful Thursday." I’m not sure how I was able to get this far, because I have had no success trying to read or respond to posts today. I could not even access my own private messages because of pop-ups.

Today I’m thankful I’m not in desperate need of help, but I do wish it was not so difficult to try to lend support to others.

This site is far inferior to navigate and read on my iPhone as well. Long pages of 2-4 word paragraphs is cumbersome. I’ve tried to access the old format, but can’t seem to consistently do so without coming here first. And that’s not working ...

(I edit to correct typos)
I am the BS in a lesbian marriage. My WW's ex-girlfriend was the AP.
D-day of the 6 mo A was 10/04/15
We are doing okay, but by now I wanted it to be better

posts: 2499   ·   registered: Oct. 6th, 2015   ·   location: Pacific Northwest
id 8699057
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sisoon ( Guide #31240) posted at 3:46 PM on Thursday, November 18th, 2021

I've alerted the mods. Have you rebooted?

Are you on a phone, tablet, Chromebook, Mac or Windows PC?

fBH (me) - on d-day: 66, Married 43, together 45, same sex ap
DDay - 12/22/2010
Recover'd and R'ed
You don't have to like your boundaries. You just have to set and enforce them.

posts: 26262   ·   registered: Feb. 18th, 2011   ·   location: Illinois
id 8699061
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BraveSirRobin ( member #69242) posted at 4:02 PM on Thursday, November 18th, 2021

I can't speak to the popups (I have a blocker), but if you go to "skins" on your profile page, there's a slider bar that allows you to reset your font size. Will that solve the 2-4 word paragraph issue?

A while ago, when we first migrated, I had to set my phone to "desktop site" to read pages coherently without formatting issues. I don't know if that's still a thing. I assumed not, because I had to do it every time I logged in, and now the formatting looks fine without that step.

WW/BW 50s (Me)
BH/WH 50s (TimeSpiral)

posts: 2136   ·   registered: Dec. 27th, 2018
id 8699064
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3yrsout ( member #50552) posted at 4:05 PM on Thursday, November 18th, 2021

I had an ad pop up about exterminating rats, when I was looking at a very ironic post. I personally think it’s great that the SI gods have sent me ads on exterminators.

But prolly the last thing I need is access to rat poison….. 😂👀

posts: 549   ·   registered: Nov. 27th, 2015
id 8699066
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MangledHeart ( Webmaster) posted at 4:11 PM on Thursday, November 18th, 2021

SI does not do anything with popup ads. We have header and footer banners at the top and bottom of the pages and two inline ads that appear on the first post of every topic. These ads should not be doing anything but displaying in the fixed spot where they are designed to appear.

If you can send a screen shot of one of the popup ads you are seeing I will report it to our ad contact for resolution.

Worry does not empty tomorrow of its sorrow; it empties today of its strength. ~Corrie Ten Boom

posts: 10000   ·   registered: May. 31st, 2002   ·   location: Texas
id 8699067
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MangledHeart ( Webmaster) posted at 4:12 PM on Thursday, November 18th, 2021

I should add, if you upgrade to platinum you no longer see ads, period. grin

Worry does not empty tomorrow of its sorrow; it empties today of its strength. ~Corrie Ten Boom

posts: 10000   ·   registered: May. 31st, 2002   ·   location: Texas
id 8699069
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Want2BHappyAgain ( member #45088) posted at 2:02 PM on Monday, November 22nd, 2021

I should add, if you upgrade to platinum you no longer see ads, period. grin


Ahhhhh...that makes sense smile . I haven't seen any pop-up ads...another AWESOME reason for upgrading to Platinum grin !!

A "perfect marriage" is just two imperfect people who refuse to give up on each other.

With God ALL things are possible (Matthew 19:26)

I AM happy again...It CAN happen!!!

From respect comes great love...sassylee

posts: 5634   ·   registered: Oct. 2nd, 2014   ·   location: Southeastern United States
id 8699618
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Unsure2019 ( member #71350) posted at 7:45 PM on Wednesday, November 24th, 2021

Help. Just started getting pop-ups today. They show up on the bottom left hand corner of my tablet and cover a lot of what I'm reading. I close them out and a new one is back within a few seconds. It's like whack a mole. Not sure how this could have just started out of nowhere.

posts: 211   ·   registered: Aug. 21st, 2019   ·   location: California
id 8699997
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MangledHeart ( Webmaster) posted at 8:09 PM on Wednesday, November 24th, 2021

Not sure how this could have just started out of nowhere.

Actually it didn't start out of nowhere. I was trying a new ad unit out to see how it performed. I was unaware they would come back after a few seconds. I am in the process of removing them now.

Worry does not empty tomorrow of its sorrow; it empties today of its strength. ~Corrie Ten Boom

posts: 10000   ·   registered: May. 31st, 2002   ·   location: Texas
id 8700000
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MangledHeart ( Webmaster) posted at 8:28 PM on Wednesday, November 24th, 2021

I have been running tests and I have not seen an ad reappear after closing. I've tried this on a PC and an iPhone and haven't seen this in Chrome, Safari or Edge.

Is anyone else seeing ads reappear after closing them?

Worry does not empty tomorrow of its sorrow; it empties today of its strength. ~Corrie Ten Boom

posts: 10000   ·   registered: May. 31st, 2002   ·   location: Texas
id 8700004
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SnowToArmPits ( member #50943) posted at 8:46 PM on Wednesday, November 24th, 2021

I'm still getting them on my desktop PC (Chrome browser) and on my tablet (MS Edge).

posts: 386   ·   registered: Dec. 25th, 2015   ·   location: Canada
id 8700008
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MangledHeart ( Webmaster) posted at 9:08 PM on Wednesday, November 24th, 2021

I'm still getting them on my desktop PC

Yes, but are they reappearing after you click the X on the ad to close it?

Worry does not empty tomorrow of its sorrow; it empties today of its strength. ~Corrie Ten Boom

posts: 10000   ·   registered: May. 31st, 2002   ·   location: Texas
id 8700014
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SnowToArmPits ( member #50943) posted at 9:11 PM on Wednesday, November 24th, 2021

The ads reappear after I click on the ad's X.

posts: 386   ·   registered: Dec. 25th, 2015   ·   location: Canada
id 8700017
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Unsure2019 ( member #71350) posted at 9:14 PM on Wednesday, November 24th, 2021

Thanks for the reply. I'm using Chrome on my tablet.

posts: 211   ·   registered: Aug. 21st, 2019   ·   location: California
id 8700019
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M1965 ( member #57009) posted at 9:26 PM on Wednesday, November 24th, 2021

I had a similar thing a couple of months ago when accessing the site on my mobile phone (UK term for cellphones). I kept getting a pop-up ad for Korean Novels, asking me to approve/accept cookies, and no way to close the box or reject it. After around a week, the pop-up had changed to have the same wording and cookie options, but pretending to be Surviving Infidelity. I never clicked on any of the cookie options, and when I went to other websites afterwards, the pop-ups never appeared. After around two weeks, the pop-ups stopped appearing. Strange.

posts: 1213   ·   registered: Jan. 21st, 2017   ·   location: South East of England
id 8700020
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HellFire ( member #59305) posted at 9:35 PM on Wednesday, November 24th, 2021

I'm seeing them reappear, after closing them out. Sometimes the exact same ad, sometimes a new one. It just started today. I'm on my phone.

posts: 3780   ·   registered: Jun. 20th, 2017   ·   location: The Midwest
id 8700023
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Underserving ( member #72259) posted at 9:35 PM on Wednesday, November 24th, 2021

On my iPhone and running into the same problem. Just letting y’all know. Appreciate you guys behind the scenes!

BW (32)Found out 3 years post end of AD-day 12-9-19In R

Infidelity brings out the cuss in me. I’m not as foul mouthed in real life. ;)

posts: 735   ·   registered: Dec. 9th, 2019
id 8700022
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HellFire ( member #59305) posted at 9:36 PM on Wednesday, November 24th, 2021

I'm seeing them reappear, after closing them out. Sometimes the exact same ad, sometimes a new one. It just started today. I'm on my phone.

posts: 3780   ·   registered: Jun. 20th, 2017   ·   location: The Midwest
id 8700024
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DragnHeart ( member #32122) posted at 9:37 PM on Wednesday, November 24th, 2021

Ok this pop up is a pain.

Not to be a whinner but ive had a hard time believing this is a more updated site from the old one given what now appears on my screen. I keep meaning to post screen shots from the legacy site and ask specific questions because its actually gotten a lot more difficult to navigate from my phone.

Me: BS 44 nowWH: 35 almost 36 (BrokenHeart911)Four little dragons.Met 2006. Married 2008. Dday of LTPA with co worker October 19th 2010. Knew about EA with ow1 before that.Full disclosure March 8th 2019 four AP's.

posts: 22354   ·   registered: May. 10th, 2011   ·   location: Canada
id 8700025
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DragnHeart ( member #32122) posted at 9:46 PM on Wednesday, November 24th, 2021

Ok so is this is a new format for ads?

Every page i open i get a pop up. Every page. And popping up right where my keyboard comes up. The X is so small and off to the left its beyond easy to miss and hit the stink'n ad. mad


Edited to add pop up changed briefly to a bottom banner pop up and now none.

[This message edited by DragnHeart at 9:51 PM, Wednesday, November 24th]

Me: BS 44 nowWH: 35 almost 36 (BrokenHeart911)Four little dragons.Met 2006. Married 2008. Dday of LTPA with co worker October 19th 2010. Knew about EA with ow1 before that.Full disclosure March 8th 2019 four AP's.

posts: 22354   ·   registered: May. 10th, 2011   ·   location: Canada
id 8700027
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