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Yikes-what happened???

marji posted 5/22/2020 18:28 PM

Hi-would very much appreciate any help you could give on this. The SI I've been relying on for nearly 5 years now seems to be gone.

I get on the site but it's very hard to read the message; the pages are huge--too big for my laptop-I'd have to keep swiping to read what I would ordinarily see without any problem.

Also, my people list is gone--those who I frequently communicate with and whose messages I regularly read.

When I click most recent, it brings me to someone else's messages.

Is there anyway to get back what I had before? All I did was log on as usual but this is all different.

Thank you for any help you could give on this. Already feel so out of sorts what with COVID and being away from home-hope I can get my wonderful SI back again.

BraveSirRobin posted 5/23/2020 16:30 PM

I also have been having issues with text size on SI.com. Sometimes it's so tiny that I have to zoom in to read it, but when I do that, I have to scroll back and forth to read each line.

Amilliondreams posted 5/23/2020 17:03 PM

I too am disillusioned with the new look and then to see an ad on the page saying upgrade.
I feel almost like its intentional. As though without a paid membership the site will be difficult to use.

Loukas posted 5/23/2020 20:38 PM

I feel almost like its intentional. As though without a paid membership the site will be difficult to use.
I really donít believe that to be the case at all. To my knowledge, and I may be incorrect, but MH and DS used to be a part of a free forum during their journey. That forum later turn to a paid site, it was then that MH and DS decided to start SI, because they knew how valuable of a resource something like this is, and that it be free for those who need it.

Iím sure I have some details wrong, but I do believe that is the basic idea.

TrustedHer posted 5/30/2020 12:04 PM

I can understand your skepticism, but please be reassured. I know MH personally, and I can guarantee there is no greed nor malice in these changes. I haven't spoken to him about these changes, but I do know the industry.

The fact is, the custom-written software that produces this page is old. Maintenance on old code is hard. And you can't really win the maintenance game.

Let me explain a bit (I'm a software engineer, by the way). Unless something is perfect, it will eventually need updating. And very little in the world of computers is perfect.

There are internal reasons, like bugs and database performance. There are external technical reasons, like browser changes, or even major changes to the underlying web technology and HTML language definitions. And there are commercial reasons, like Google ads and trying to maintain relevance in Google searches (Search Engine Optimization).

When this website was originally developed, HTML was in it's 3rd generation. We're up to 5th now (I think. It might even be higher.) The only browsers you had to code for were IE and Mozilla. Now there's Safari, Brave, Opera, Chrome, and more.

Google will ignore sites that are sufficiently outdated. That means less income and, more importantly, people who need help won't find the site.

I could go on and on, but I'll end with the fact that there are some people who come here for help and can't deal with the fact that the site looks a bit dated. It's not splashy, it's not set up for disabled people, it's not like their iphone apps.

For me, being an old-timer, I only use the internet for content, not appearance, but then, I watch black-and-white movies, too.

As much as I may dislike it, change is necessary.

MangledHeart posted 6/1/2020 17:32 PM

The .com version of the website has not had any updates that would change the appearance or behavior. You do not have to upgrade to use SI.com. SI.com will always remain a free site. Please provide details how you are accessing the website and logging in and I will investigate.

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