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Divorce/Separation Post Reply     Print Topic    
User Topic: Question for bank personnel
ExposedNiblet
♀ Member
Member # 30803
Default  Posted: 8:17 PM, June 16th (Sunday), 2013View ProfileEdit MessagePrivate MessageHomepage

Hello everyone!

I don't want to go into too much detail here, but I have a question;

Can a person who works at another branch of my bank look into my bank account activity without my consent or knowledge?

I can provide specifics via PM, if needed.


Divorced
Me ($39.95 plus S & H)
DS1(17), DS2(15)

Enjoying this chapter in my life.
Learning that being alone does not mean being lonely.
Discovering that where I've been is not as important as where I'm going.


Posts: 355 | Registered: Jan 2011 | From: Right Here, Canada
persevere
♀ Member
Member # 31468
Default  Posted: 8:36 PM, June 16th (Sunday), 2013View ProfileEdit MessagePrivate MessageHomepage

If they work for your bank, I would think they could see any bank customer's account unless it was restricted for some reason.


Me: BW-44
Him: XWH-44
Together 9 yrs
DDays: 1/10/2011
Status: Divorced 4/27/11

Above all, be the heroine, not the victim. - Nora Ephron

It is our choices...that show what we truly are, far more than our abilities.
- J. K. Rowling


Posts: 4609 | Registered: Mar 2011 | From: Texas
ExposedNiblet
♀ Member
Member # 30803
Default  Posted: 8:57 PM, June 16th (Sunday), 2013View ProfileEdit MessagePrivate MessageHomepage

That's what I initially thought as well, but wouldn't there be some type of security involved?

Or would it be as easy as typing in my name and <BAM> up comes all my information?

I'm a little freaked out right now...XH's got himself a new squeeze, and guess where she works? (so much for few details!)

[This message edited by ExposedNiblet at 8:58 PM, June 16th (Sunday)]


Divorced
Me ($39.95 plus S & H)
DS1(17), DS2(15)

Enjoying this chapter in my life.
Learning that being alone does not mean being lonely.
Discovering that where I've been is not as important as where I'm going.


Posts: 355 | Registered: Jan 2011 | From: Right Here, Canada
debbysbaby
♀ Member
Member # 32962
Default  Posted: 9:07 PM, June 16th (Sunday), 2013View ProfileEdit MessagePrivate MessageHomepage

Time to change banks...


-betrayed almost my whole almost 15 yr marriage
-divorced since 2004

Posts: 880 | Registered: Aug 2011
Take2
♀ Member
Member # 23890
Default  Posted: 9:07 PM, June 16th (Sunday), 2013View ProfileEdit MessagePrivate MessageHomepage

You have a pm.


"We must be willing to get rid of the life we've planned, so as to have the life that is waiting for us." Joseph Campbell...So, If fear was not a factor - what would you do?

Posts: 4133 | Registered: May 2009 | From: New England
need_hope
♀ Member
Member # 23989
Default  Posted: 9:32 PM, June 16th (Sunday), 2013View ProfileEdit MessagePrivate MessageHomepage

Yes, a bank employee can look up your information. But, the banking software should be capable of tracking which accounts each individual employee accesses. Employees are not supposed to access accounts unless they have a legitimate reason and they can be terminated for innapropriately accessing accounts.

If you have concerns - and I don't blame you if you do! - you can go to your branch office and ask them what checks & balances can be put in place to protect the confidentiality of your account information.

When I was still in the branch system, there were a few instances where employees were restricted from accessing certain accounts. Ex-spouses, former in-laws, etc. It's not a common thing but it certainly isn't unheard of.

Oh, and I'd also ask if your XH's new nookie has already accessed your accounts, when and how often. If she has gotten into your accounts for no reason, I'd demand the bank act on the existing behavior.


Me - happily single
Him - no longer matters
Married 28 yrs
Filed for D 1/10
DIVORCED 12/12

Tact is for people who aren't witty enough to be sarcastic.


Posts: 1741 | Registered: May 2009 | From: East Coast
clralb
♀ Member
Member # 17185
Default  Posted: 10:20 PM, June 16th (Sunday), 2013View ProfileEdit MessagePrivate MessageHomepage

Time to change banks

Yup.


"To keep the body in good health is a duty... otherwise we shall not be able to keep our mind strong and clear."
Buddha

Posts: 681 | Registered: Nov 2007 | From: southeast
Dark Inertia
Member
Member # 30727
Default  Posted: 10:46 PM, June 16th (Sunday), 2013View ProfileEdit MessagePrivate MessageHomepage

I worked in the credit card dept for a bank that offered all sorts of products from insurance to credit cards. I had access to everything. If they had the product, I could see it. I saw all checking, savings, credit cards, and if they had investments I the amounts, while insurance I saw the type of cars they drove, etc. That being said, there were very strict rules on accessing accounts. Basically, no way in hell were you accessing accounts unauthorized without risking your job. If you feel that someone may possibly be accessing your account without your permission you need to be doing more than switching banks... you should be bringing it to management so they can do an internal investigation. Employees should not be poking around peoples' accounts just because they are being nosy.


"If I listened earlier, I wouldn't be here. But that's just the trouble with me. I give myself very good advice, but I very seldom follow it."

Posts: 1282 | Registered: Jan 2011 | From: The Ohio
ExposedNiblet
♀ Member
Member # 30803
Default  Posted: 11:01 PM, June 16th (Sunday), 2013View ProfileEdit MessagePrivate MessageHomepage

Thanks for your replies, everyone.

I will be contacting my bank first thing tomorrow morning. Hopefully, they will be able to put my fears to rest and some safeguards can be put in place.

At this point, I am unsure if XH's g/f has accessed any of my information, so I'm hesitant of accusing her. Hopefully, she is not the nosy type, but who knows? Of the thousands of eligible women in this city, why does XH have to choose the one that works for my bank???? Geez.

At this point, I really don't want to change banks. I'm hoping that I won't have to.

Thanks again, everyone. I will be calling my branch tomorrow morning.

...Nibs


Divorced
Me ($39.95 plus S & H)
DS1(17), DS2(15)

Enjoying this chapter in my life.
Learning that being alone does not mean being lonely.
Discovering that where I've been is not as important as where I'm going.


Posts: 355 | Registered: Jan 2011 | From: Right Here, Canada
ButterflyGirl
♀ Member
Member # 38377
Default  Posted: 12:05 AM, June 17th (Monday), 2013View ProfileEdit MessagePrivate MessageHomepage

I work in the medical field and have access to tons and tons of patient records. Can I see a lot of people's information? Yes. Am I supposed to look up anyone that I'm not directly working on their care? NO. The same with the banks, she could have access, but there would be restrictions on who she is supposed to be looking up..

But I don't think they go checking that stuff too often to make sure I'm only looking up who I'm supposed to, so I would definitely recommend changing banks. I actually read an article one time on people not wanting to switch companies because they are so familiar with the one they already have, but it really isn't that much of a hassle, and I'm sure you will get acquainted fairly quickly with a new bank and their apps and people and getting all the direct deposits and withdrawal changed over, etc. I changed banks and opened a new account when we separated, and it really is easy. It's not nearly the hassle you think it is, and I would definitely recommend it in your case..


xBW~ 35
Two DS~ 7-Eleven
"I've wiped the shit off. It can be wiped off you know." ~ asurvivor

Posts: 2330 | Registered: Feb 2013 | From: Florida, USA
Phoenix1
♀ Member
Member # 38928
Default  Posted: 2:39 AM, June 17th (Monday), 2013View ProfileEdit MessagePrivate MessageHomepage

When you talk to your bank make sure you are speaking to a supervisor/manager. They do have audit trails to track who has accessed what account, when, and what they were looking at so they can tell you right away who has accessed it, but sometimes only a supervisor has access to that electronic audit trail...


BS - Me
XPOS - too many OW/OCs over 20+yrs
Kids - DDs 23,18 -DS20 Deceased
M Dissolved 2013

This above all: to thine own self be true, and it must follow, as the night the day, thou canst not then be false to any man ~ Shakespeare, Hamlet


Posts: 1191 | Registered: Apr 2013 | From: Rising out of Hell's ashes!
stronger08
♂ Member
Member # 16953
Default  Posted: 4:22 AM, June 17th (Monday), 2013View ProfileEdit MessagePrivate MessageHomepage

I've worked for some of the largest financial institutions in the world. My field of expertise was Investment Banking and I had total access to peoples accounts. I can and did see everything that a person did. Right down to your address and SS number. These were needed in order to perform my duties. I was also mandated to be certified twice a year in regard to customer privacy. Both the firms policies and the laws governing it. Also the law states that if an institution has multiple divisions of financial products that there must be what they called "Chinese Walls" Built between the entities. So as an Investment Banker I had no access to a persons personal banking transactions. I could only have pertinent info at my disposal that related to my job functionality. If a person worked in Mortgage Banking they could not see a persons Investment Banking activity. All major financial institutions have these walls in place. Most go further with limiting information available to their employees. I was a corporate VP and officer of the firm. I had pretty much unlimited access. Yet the people who worked for me could only have access to info that pertained to their position. If a person requested to have a higher level of access it had to be business related. If not they were denied. Peoples access changes due to their position changing or their being promoted etc. But at the same time I needed to review each and everyone of my employees access to information twice a year. And if I found access to something that was not needed it was deleted. I would sign off on this and it would be sent to an auditing department for further review. If they found something I missed or had questions they would come to me to discuss. And if I was allowing blanket access I could be fired on the spot.

I could go even deeper into this topic. But I think this is enough for now. Many people think that just because someone works for a certain company that they have unlimited access to information. That simply is not true. There are many safeguards in place to ensure customer privacy. And there are many technical products and policies in place to make sure who sees what they see. No reputable firm is going to risk an employee breaking the law or firm policy. Millions are spent on security each and every year. And that includes your right to privacy. If the person in question does by chance to have access to your account info it can be easily restricted. Therefore calling the institution is imperative. PM if you need anything else.


You cant eat soup with chopsticks.

Posts: 5730 | Registered: Nov 2007
IrishLass518
♀ Member
Member # 34373
Default  Posted: 9:03 AM, June 17th (Monday), 2013View ProfileEdit MessagePrivate MessageHomepage

I work in the banking industry. In every Bank/Credit Union I have worked for an employee cannot access an account of someone they have a personal relationship with. For example, I could not even type in my Mother or Father's name to even glance at their account without it violating policy. That went for anyone I had any type of personal relationship with. If your ex is still on the account and she has a relationship with him, she has violated that policy and could be terminated.


Me: 46 BS Divorced
Him: 45 Married OW
DDay: 07/04/2008
Divorced: 06/15/2011
5 kids: IrishLass 27,IrishLad 25, IrishLass 23, IrishLad 21 and IrishLad 12
"You can't run from trouble..there ain't no place that far"

Posts: 1778 | Registered: Jan 2012 | From: WA
Topic Posts: 13

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